Return & Refund Policy
At BMW Auto Parts, we want you to be completely satisfied with your purchase. If for any reason you are not, you may request a return in accordance with the policy below.
Eligibility for Returns
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Returns are accepted within 14 days of delivery.
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Products must be unused, uninstalled, and returned in their original packaging.
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Electrical and electronic parts are not returnable once installed or used.
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Custom or special-order items are non-returnable.
How to Initiate a Return
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Contact us at returns@bmwautoparts.com with your order number and reason for return.
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Our support team will provide you with the return instructions and the correct return address.
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The buyer is responsible for return shipping costs for “change-of-mind” returns.
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If the item was delivered wrong, defective, or damaged, return shipping will be covered by us.
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Non-Returnable Items
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Used or installed parts
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Electrical/electronic parts once installed
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Custom/special orders
Damaged, Defective, or Wrong Item
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Any incorrect, defective, or damaged items must be reported within 48 hours of delivery.
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We will arrange a free replacement or issue a full refund at no additional cost.
Refunds
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Refunds are issued to your original payment method.
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Please allow 3–7 business days after we receive and inspect your return for the refund to be processed.
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In some cases, a restocking fee may apply to “change-of-mind” returns.
Contact
For all return requests, please email us at:
📧 returns@bmwautoparts.com